Smre- Telecalling

7 days ago

Kilpauk Chennai Tamil Nadu, India MARUTI SUZUKI NEXA Full time

**- JOB DESCRIPTION OF SMRE - TELECALLER:

- **

**Customer Interaction**: Answering calls, handling inquiries, and providing information about products and services.
- **Complaint Resolution**: Addressing customer concerns and finding solutions.
- **Lead Generation**: Working with the sales team to identify potential customers.
- **Appointment Management**: Scheduling and managing service appointments.
- **Post-Sale Support**: Coordinating with salespeople to ensure post-sale contacts are made.
- **Data Management**: Maintaining records of customer interactions and transactions.
- **Follow-Up**: Following up with customers after repairs or services to ensure satisfaction.
- **Reporting**: Preparing reports on customer satisfaction and identifying areas for improvement.

**We have Job Openings for Locations:

- Poonamalle High Road, MMDA, Ambattur G30, Ambattur G17, Thirumulaivayol.**

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

**Language**:

- English (preferred)

Work Location: In person

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