Ar Caller- Rcm Voice

3 days ago

Hadapsar Pune Maharashtra, India Turnaround Global Services LLP Full time

**Job Title**: Process Executive

**Job Location**: Magarpatta City, Pune - 411028

**Experience Required**: 0-3 Yrs.

**Compensation**: 2.5 to 4.5 Lakh PA

**Industry**: KPO

**Job Description/Job Role**:

- US Process shift - Night Shift (Medical Billing/Insurance/Legal/Anciliary/RCM)
- Managing client queries and resolution on issues
- Handling Inbound & Outbound calls
- Contribution towards providing information on the services, products & offers
- Managing data & reports
- Maintaining strong project & process management
- Ability to work both independently & collaboratively with members across the company
- Scheduling appointments for clients

**Skills Required**:

- Computer Proficiency, must be proficient in MS-Word, PPT, Excel, SharePoint & Outlook
- Excellent Communication ability (Verbal & written)
- Ability to work for US-Night shift process
- Ability to handle Inbound & Outbound calls
- Excellent skills in searching/Retrieving data
- Good Analytical skills for analysing data & generating reports
- Strong command over English Language
- Enunciation/Clarification ability
- Interpersonal skills like listening, questioning & intonating
- Self-driven, result oriented, team player, hard working
- Should possess positive attitude & patience
- Strategic orientation & thinking ability
- Multitasker & ability to manage work pressure will be an added advantage

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹31,818.06 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8956992506

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