Email and Chat Process

2 days ago

Gurugram Haryana, India StarMaxx HR Services Full time

**ob Description**:
**Responsibilities**:

- Handle customer queries through chat in a timely and professional manner.
- Provide accurate information about products/services.
- Resolve customer issues efficiently and escalate if required.
- Maintain customer records and update databases.
- Work collaboratively with the team to achieve targets.
- Ensure a positive customer experience in every interaction.

**Requirements**:

- Good written English and typing speed (minimum 30-35 wpm).
- Basic computer knowledge and familiarity with chat software.
- Prior experience in BPO or customer service preferred.
- Ability to multitask and work under pressure.

**Benefits**:

- Performance-based incentives.
- Paid training and career growth opportunities.
- Friendly and supportive work environment.

**Job Type**: फ़ुल-टाइम

Pay: ₹25,000.00 - ₹31,000.00 per month

**Benefits**:

- हेल्थ इंश्योरेंस

Work Location: In person

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