Customer Support

6 days ago


Bengaluru Karnataka, India Connect Galaxy Full time

_**We are Hiring**_

**Designation**: Customer Support

**Banking Voice Process**

**Languages**:

- English & Telugu
- English & Malayalam
- English & Tamil

**Versant 5** **Quality**

**Qualification**: Graduate

**Experience**:

- 1.6 years.

BPO Banking Experience / Insurance Experience

6 Days Working

**Shift Timings** : 8am - 8pm

**Salary**: 33000/-CTC & 28,674/- TH

**Location**: Hebbal, Bangalore.

**Roles & Responsibilities**:

- Problem Resolution: Address and resolve customer issues related to account management, transactions, card services, and more.
- Providing Information: Give customers accurate details about account balances, payment procedures, interest rates, and other banking details.
- Escalating Issues: For unresolved issues or complex queries, escalate to higher-level support or appropriate departments.
- Follow-Up: Ensure timely resolution of complaints and provide feedback to the customer.

**Job Types**: Full-time, Permanent

Pay: ₹28,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- How many years of experience you have in BPO Banking?
- How many years of experience you have in Insurance?

Work Location: In person

**Speak with the employer**
+91 7200585293


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