Customer Support
6 days ago
_**We are Hiring**_
**Designation**: Customer Support
**Banking Voice Process**
**Languages**:
- English & Telugu
- English & Malayalam
- English & Tamil
**Versant 5** **Quality**
**Qualification**: Graduate
**Experience**:
- 1.6 years.
BPO Banking Experience / Insurance Experience
6 Days Working
**Shift Timings** : 8am - 8pm
**Salary**: 33000/-CTC & 28,674/- TH
**Location**: Hebbal, Bangalore.
**Roles & Responsibilities**:
- Problem Resolution: Address and resolve customer issues related to account management, transactions, card services, and more.
- Providing Information: Give customers accurate details about account balances, payment procedures, interest rates, and other banking details.
- Escalating Issues: For unresolved issues or complex queries, escalate to higher-level support or appropriate departments.
- Follow-Up: Ensure timely resolution of complaints and provide feedback to the customer.
**Job Types**: Full-time, Permanent
Pay: ₹28,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- How many years of experience you have in BPO Banking?
- How many years of experience you have in Insurance?
Work Location: In person
**Speak with the employer**
+91 7200585293
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