Deputy Housekeeper

**Prior work experience**

A minimum of 4 - 8 years’ experience in all aspects of Housekeeping in a large, multi-use facility required, with at least 5 years of supervisory experience.

**Purpose of the role**

Role Involves:
✔ The Housekeeping Manager is responsible for planning, organizing, and developing the overall operations of the housekeeping department in accordance with national, state, and local standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times.

✔ Responsible for staffing, scheduling, training and developing housekeeping staff.

✔ The Housekeeping Manager has to ensure that every guest has a 7 star experience and the staff ensures a clean, hospitable and luxurious environment.

**Duties & Responsibilities**

✔ Manage the daily activities of the Housekeeping department to include appropriate cleaning of villas, gardens, seating areas, washrooms, suites, and all public spaces.

✔ Set up systems and implement processes to ensure a 5 star experience for all guests.

✔ Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.

✔ Daily supervision of the housekeeping staff.

✔ Daily supervision of the grounds keeping staff.

✔ Purchase, re-order and maintain housekeeping supplies and inventory.

✔ Conduct daily inspections of all rooms and public areas.

✔ Recruit, schedule and train all new housekeeping staff members.

✔ Maintain the housekeeping budget, providing billing summaries and expenses.

✔ Uphold the highest standards of cleanliness, safety, and conduct.

✔ Determine and maintain the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing.

✔ Ensure the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

✔ Work closely with maintenance team to ensure all services, engineering, appliances are in perfect working condition.

**The main objective is to make sure all villas are served properly.**

✔ Clients are taken care in the most professional manner.

✔ Coordinating cleaning activities at the villas with both in-house staff and on contract cleaning agencies.

✔ Managing staff roster.

✔ Interviewing, hiring and firing housekeeping staff.

✔ Training Staff

✔ Handling Grievances.

✔ Handling Recruitment of staff

Pay: ₹700,000.00 - ₹800,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person