Sales Associate

**Job Description: Outbound Sales Associate - DIYGuru.org**

**Position**: Outbound Sales Associate **Location**: Office (Full-time, 6 days a week) **Reports to**: Sales Manager
**Department**: Sales & Marketing

**About DIYGuru.org**

DIYGuru.org is a premier online platform offering hands-on training and courses in technology, business, design, engineering, and other in-demand fields. Our mission is to empower individuals with practical skills that enhance their careers, improve employability, and foster entrepreneurship.

We are seeking a **highly motivated Outbound Sales Associate**to join our team. In this role, you will work with leads generated through our digital marketing campaigns, engage with potential students, and close sales for our courses. If you have 1-2 years of sales experience, are driven by targets, and have excellent communication skills, we want to hear from you

**Job Overview**:
The Outbound Sales Associate will be responsible for following up on leads generated by digital marketing efforts, making outbound calls to prospective students, and closing sales for DIYGuru.org’s training programs. The role requires a keen understanding of sales techniques, an ability to build rapport, and the drive to meet monthly sales targets.

**Key Responsibilities**:

- **Lead Follow-up & Sales Calls**:

- ○ Qualify leads by assessing their interest, goals, and suitability for DIYGuru.org’scourses.
- ○ Understand the prospects’ career aspirations and recommend the mostappropriate training programs.
- ○ Build relationships and guide prospects through the decision-making process,ensuring a smooth enrollment experience.
- **Product Knowledge & Consultation**:

- ○ Provide clear and detailed information about DIYGuru.org’s courses, certifications, pricing, and career opportunities.
- ○ Address any questions or concerns from leads regarding course content, benefits, or payment plans.
- ○ Tailor consultations to match the needs of each prospect, effectively showcasing how our programs can meet their career and learning goals.
- **Sales Closing**:

- ○ Manage the sales cycle from initial contact to closing the deal.
- ○ Follow up with leads to keep them engaged and motivated to complete theregistration process.
- ○ Achieve monthly sales targets by converting leads into enrolled students.
- **CRM Management**:

- ○ Maintain accurate records of interactions, follow-ups, and sales activities withinthe CRM system.
- ○ Ensure regular updates to the lead status and follow-up timelines.
- ○ Report regularly on sales performance, lead quality, and conversion rates to theSales Manager.
- **Collaboration & Reporting**:

- ○ Collaborate with the marketing team to improve lead quality and optimize sales strategies.
- ○ Share insights about customer feedback, preferences, and emerging trends to refine marketing campaigns.
- ○ Provide regular updates on sales targets, pipeline status, and KPIs.**Qualifications & Experience**:

- **Education**:
○ A bachelor’s degree in Business, Marketing, Communications, or a related field is

preferred, though not mandatory.
- **Experience**:

- ○ 1-2 years of experience in outbound sales, telesales, or lead generation. Experience in the education, e-learning, or technology sectors is a plus.
- ○ Experience with CRM systems and lead management tools is desirable.
- **Skills & Competencies**:

- ○ Strong communication skills, both verbal and written.
- ○ Proven ability to close sales and meet targets in a fast-paced environment.
- ○ Ability to engage with prospects and handle objections confidently.
- ○ Self-motivated and results-driven with a focus on achieving sales goals.
- ○ Well-organized and detail-oriented, with the ability to manage multiple leadseffectively.
- Energetic, proactive, and a quick learner.
- Ability to handle rejection and stay focused on sales targets.
- Strong negotiation and persuasion skills.
- Passionate about helping individuals achieve their educational and career goals.
- Team player with the ability to collaborate with marketing and other departments.

**Key Traits**:
**Benefits**:

- Competitive salary with performance-based incentives.
- Full-time, 6-day working week with office-based hours.
- Opportunity for career growth within a dynamic and expanding organization.
- Access to DIYGuru.org’s courses and learning materials for continuous development.

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Inside sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person