Customer Relationship Executive

3 days ago


Ernakulam, India InsightsE Full time

Good working knowledge of English

Likes talking and engaging with people and helping them to solve their problems

Can occasionally travel to schools for trainings etc

Should be able to independently handle responsibility

Comfortable working in high pressure/hectic situations

**Responsibilities and Duties**:
Answering Customer Queries and guiding them to solve a given problem

Visit customer sites (schools) and give training and demos

Understand, analyze and validate the business needs of customers

Training and Onboarding customers onto our platform

Document and communicate to operations and product teams on change requests

Communicate to customers clearly on product, features and workflows

**Salary**: ₹8,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus

Application Question(s):

- Do you speak Malayalam?

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)



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