Customer Relationship Executive
3 days ago
Good working knowledge of English
Likes talking and engaging with people and helping them to solve their problems
Can occasionally travel to schools for trainings etc
Should be able to independently handle responsibility
Comfortable working in high pressure/hectic situations
**Responsibilities and Duties**:
Answering Customer Queries and guiding them to solve a given problem
Visit customer sites (schools) and give training and demos
Understand, analyze and validate the business needs of customers
Training and Onboarding customers onto our platform
Document and communicate to operations and product teams on change requests
Communicate to customers clearly on product, features and workflows
**Salary**: ₹8,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Joining bonus
Application Question(s):
- Do you speak Malayalam?
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
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