Front Desk Executive

1 week ago

Pune Maharashtra, India EduGuidePlus Full time

Front Desk Executive

**Locations**: Pune

**Experience Required**: 1 years in premium hotels or co-working companies.

**Budget**: Up to INR 3 - 3.60 LPA (Gross)

**Role Overview**:
As an Engagement Associate you will be the face of our brand, ensuring an exceptional experience for our clients and guests. Your role will involve managing daily operations at the front desk, handling guest relations, and performing administrative duties with a high level of professionalism.

**Responsibilities**:

- Daily Operations:_
- Maintain a high level of alertness and professionalism at the front counter, anticipating and responding to guests' and potential clients’ needs or queries.
- Handle all telephone calls in a professional and efficient manner, exuding a cheerful and clear tone.
- Manage the office unit & PABX system setup and handle requests for all clients.
- Organize postage and document courier services, manage mail, and handle incoming & outgoing deliveries.
- Coordinate conference room bookings, refreshments for meetings, and other special arrangements.
- Perform check-in & check-out processes for all clients.
- Handle all secretarial and administrative duties as requested by clients.
- Conduct up-selling and cross-selling to maximize revenue.
- Service Standards:_
- Ensure clients' requests and demands are met to the best of your professional ability, including handling inquiries, complaints, and feedback.
- Offer input on service standard improvements in liaison with the Centre-in-charge.
- Maintain the Centre’s service standards at all times.
- Internal Coordination:_
- Develop rapport and professional business relationships with colleagues and stakeholders.
- Support local Operations to maximize profitability, efficiency, and productivity.

**Key Performance Indicators (KPIs)**:

- Client satisfaction and ensuring a professional and friendly client meet-and-greet.
- Timely and professional handling of all incoming phone calls (within 3 rings).
- Prioritize client requests to ensure satisfaction and exceed expectations.
- Maintain premium service standards and proactively up-sell TEC services to maximize revenues and profitability.

**Job Requirements**:

- A minimum of two years’ experience in customer service and administration, preferably in a Hotel Front Desk/Club Floor environment.
- Customer-oriented with excellent interpersonal and communication skills, open to changes.
- A positive attitude and ability to work under pressure, handling multiple tasks.
- Fluency in English and another mainstream local language, depending on location.
- Good telephone manner and ability to perform secretarial tasks under deadlines.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Ability to handle correspondences and inquiries efficiently.
- Willingness to work overtime occasionally.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Are you from Hospitality background ?

**Education**:

- Bachelor's (required)

**Experience**:

- Front desk: 1 year (required)

**Language**:

- English (required)

Work Location: In person

  • Front Desk Executive

    1 week ago

    Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time

    **Job Overview**: **Front Desk Executive**: **Pune**: - Job Location:Baner - Experience:1-2 years - Salary: 20-30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:5 **Urgent requirement** **Front Desk Executive** **Experience**-1-3 years **Salary**-Depend on interview. Immediate joiner **Location**-Pune (Baner) **Typical...

  • Front Desk Executive

    6 days ago

    Pune, Maharashtra, India ONYX Realty Full time

    **FRONT DESK EXECUTIVE (FEMALE CANDIDATES ONLY)** We are looking for a front desk representative to help with receptionist tasks such as greet our guests, schedule appointments, handle queries. You will also be required to take on clerical tasks such as receiving packages, etc. **Responsibilities** - Greet and welcome guests as they come and go. - Be...

  • Front Desk Executive

    5 days ago

    Pune, Maharashtra, India Eduplex services private limited Full time

    **Front Desk Executive - Car Showroom**: - (Car Dealership | Automobile Industry)_ **Location**: Bavdhan / Viman Nagar, Pune, Maharashtra **Experience Required**: 1 to 5 Years (Experience in the automobile industry preferred) **Salary**: Up to ₹22,000 per month (Negotiable based on experience) **Job Type**: Full-time | Permanent **Job Summary**: We...

  • Front Desk Executive

    1 week ago

    Mundhwa, Pune, Maharashtra, India Melliza Towers Full time

    Urgent Hiring now - **female** -front desk executive - Magarpatta road, manhwa, Pune, Maharashtra - she should be good in communication skills (oral & written) - must have computer knowledge - she can handle the guest & greet them on receptions - she will attend the calls at the front office & update according to the need - she will handle the admin part in...

  • Front Desk Executive

    18 minutes ago

    Hinjewadi, Pune, Maharashtra, India Max Realty Full time

    Job SummaryThe Front Desk Executive is responsible for managing the reception area, greeting visitors, handling calls, and providing administrative support to ensure smooth day-to-day front office operations. The role requires good communication skills, a professional appearance, and strong organizational abilities.Key ResponsibilitiesGreet and welcome...

  • executive - front desk

    21 hours ago

    Swargate, Pune, Maharashtra, India SRI BALAJI MAXMAIL PVT LTD Full time

    Job Title: Front Desk / Counter Sales ExecutiveExperience: 1-3 yearsIndustry: Logistics / Courier / TransportationJob Description:We are looking for a proactive and customer-focused Front Desk/Counter Sales Executive to join our team. The ideal candidate will manage front desk operations, assist walk-in customers, handle shipment processes, and ensure...

  • Front Desk Executive

    1 week ago

    Pune, Maharashtra, India CAREER CROSSROADS Full time

    **JOB TITLE - FRONT DESK EXECUTIVE** **LOCATION -CAMP, PUNE** **FEMALE ONLY** A front desk executive, often referred to as a receptionist, plays a vital role in ensuring smooth operations at the front desk of an organization. Here are some key responsibilities typically associated with this role: - **Greeting and Assisting Visitors**: Receptionists are...

  • Front Desk Executive

    3 days ago

    Karve Road, Pune, Maharashtra, India crutz leela Full time

    **Front Desk Executive **required Urgently with 5 yrs of work experience as a Front Desk Executive Need Excellent Command over English Good Communication skill required Immediate joiner preferred **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental Pay: -...

  • Front Desk Executive

    2 days ago

    Pune, India I Knowledge Factory Pvt. Ltd. Full time

    A front office executive is a crucial member of the administrative staff. They are the first point of contact in the office and provide administrative support to the entire organisation. They also introduce clients and guests to the organisation's upper management. A front desk executive manages the flow of visitors through the organisation and ensures that...

  • Front Desk Executive

    1 week ago

    Mumbai, Maharashtra, India Ramyoz Solutions Full time

    Job Title: Front Desk Executive **Job Description**: Key Responsibilities: Welcome and attend to visitors and clients at the front desk. Handle day-to-day documentation and filing tasks. Work on lead generation and maintain records in the CRM. Keep the front office area tidy and professional. **Requirements**: Basic understanding of documents and...