Training Executive

1 week ago

Tehri, India Marriott International, Inc Full time

**Job Number** 24081003

**Job Category** Reservations

**Location** The Westin Resort & Spa Himalayas, Khasra No 605 Narendra Nagar, Tehri Garhwal, Uttarakhand, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Communicate and instill company values and/or culture to new employees. Provide feedback to employees regarding training. Conduct training recertification and/or refreshers. Conduct quality assurance checks for trained employees as appropriate. Train new reservation sales employees. Update training materials with new processes and directives from company.

Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job. Coach and develop employees; encourage and motivate employees to perform their best. Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

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