
Accounts Receivable
23 hours ago
**We are inviting freshers to join our AR Call Centre team. Zero experience required.**:
**If you have excellent communication skills in English, and you are flexible to work in night shifts, this could be a perfect career launcher for you**:
**This is an international call centre position. Accounting knowledge/skills are not required.**
Build your career with one of India’s largest and fastest growing companies in healthcare revenue cycle management. Join a team that values your work and enables you to become a true partner to your clients by investing in your growth, besides empowering you to work directly on KPIs that matter to your clients.
**Job Location**: Chennai, Coimbatore, Pune, Mumbai (office only)**:
**_ (Training will be provided for freshers)_**
- Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post call analysis for the claim follow-up
- Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact
- Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
**Skills and Qualifications Required**:
- Flexibility to work in night shift, according to US office timings and holiday calendars
- Fast learner with the ability to talk to people effectively, and adapt well to different situations for meeting operational goals
- Basic working knowledge of computers
- Degree/diploma in arts or sciences without any current arrears. BTech, BE, MBA, MCA and other professional courses will not be considered, as this is an entry level call centre position
**APPLY for this job with access healthcare**:
**-More Ways to Apply-**:
Call us at:
+91-91762-77733
**Office Address**: A-9, First Main Road, Ambattur Industrial Estate, Chennai - 600058, Tamil Nadu, India
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