Tellecaller

2 days ago


Bilaspur, India Rathi Build Mart Full time

**Inbound and Outbound Calls**: Making outbound calls to potential customers or answering inbound calls from clients seeking information or assistance.
- **Product or Service Promotion**: Telecallers often promote products or services, answer questions, and persuade customers to purchase or engage with the company's offerings.
- **Customer Support**: Providing assistance by addressing customer complaints, resolving issues, and offering solutions over the phone.
- **Data Entry and Management**: Recording customer details, feedback, and sales information in the database or CRM (Customer Relationship Management) system.
- **Lead Generation**: Identifying and generating potential sales leads through calls, setting appointments, and scheduling follow-ups.
- **Customer Satisfaction**: Ensuring customer satisfaction by providing helpful and clear information, and sometimes, resolving queries related to billing or product usage.
- **Sales Targets**: Meeting sales targets by convincing clients to buy services, make purchases, or subscribe to offers.
- **Surveys and Market Research**: Telecallers may also conduct surveys or gather feedback to improve products or services.

Pay: ₹8,086.00 - ₹47,780.62 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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