Pre School Intern

9 hours ago

Lower Parel Mumbai Maharashtra, India Assignedge Network Pvt Ltd Full time

**Job Title**: Museum Experience Associate

**Department**: Operations / Visitor Experience
**Work Type**: Full-time, Work from Office
**Location**: Mumbai
**Reports To**: Museum Experience Manager
**Salary**: 15-20% hike on last drawn

**About the Organization**:
This organization is dedicated to empowering children by fostering critical thinking, innovation, and problem-solving. Through immersive exhibits, it provides an inclusive space where children can explore diverse methodologies, collaborate, and develop ideas to tackle global challenges.

**Role Overview**:
As a **Museum Experience Associate**, you will play a key role in delivering engaging, educational, and interactive experiences for children and families. Your primary responsibilities include facilitating learning, ensuring visitor engagement, and maintaining a welcoming environment that aligns with the organization’s mission.

**Key Responsibilities:Visitor Experience & Guest Services**
- Act as an ambassador, ensuring all visitors have a positive and inclusive experience
- Greet guests warmly, provide orientation, and share information about exhibits and programs
- Address visitor inquiries, manage concerns, and resolve issues to ensure high guest satisfaction
- Facilitate a smooth visitor journey by proactively assisting and guiding guests
- Monitor and manage visitor flow to avoid overcrowding in exhibit areas
- Collect visitor feedback and contribute to service improvements

**Exhibit Engagement & Knowledge**
- Develop a strong understanding of the exhibits, their learning objectives, and visitor outcomes
- Stay updated on all programs, events, and new initiatives
- Ensure exhibit areas are clean, well-maintained, and stocked with necessary materials
- Guide children through interactive learning experiences

**Educational Programs, Events & Workshops**
- Conduct engaging educational programs, workshops, and demonstrations
- Manage school groups, birthday parties, and special events
- Support initiatives related to memberships, promotions, and merchandise sales

**Safety & Security**
- Maintain a safe and child-friendly environment
- Monitor exhibit conditions and report maintenance issues
- Follow safety procedures, including emergency and evacuation protocols
- Participate in safety drills and training sessions

**Operational Support & Additional Responsibilities**
- Assist with planning and execution of events and programs
- Provide guidance and support to volunteers and temporary staff
- Perform administrative and operational tasks as needed

**Required Qualifications & SkillsEducation & Experience**
- Bachelor’s degree in Museum Operations, Retail Operations, Hospitality, Education, or a related field
- Prior experience in customer service, education, museums, amusement parks, or recreational settings
- Experience working with children (ages 1-18) in interactive learning environments

**Key Skills & Traits**
- Passion for working with children and families in educational spaces
- Excellent communication in English and Hindi (Marathi or other Indian languages is a plus)
- Ability to manage large groups and create engaging experiences
- Adaptable and capable of handling diverse responsibilities in a dynamic environment
- Energetic, empathetic, and team-oriented with a guest-first approach

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

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