Female Voice

6 days ago

Vaishali Nagar Jaipur Rajasthan, India Derma Magnetica Clinic Full time

**ob Title**: Voice & Chat Support Executive

**Company**: Derma Magnetica Skin, Laser and Hair Transplant Clinic

**Location**: Jaipur, Rajasthan

**About Derma Magnetica**:
Derma Magnetica is a leading skin, laser, and hair transplant clinic in Jaipur, dedicated to providing exceptional dermatological care and aesthetic solutions. We pride ourselves on our patient-centric approach, advanced technology, and commitment to delivering outstanding results.

**Job Summary**:
Derma Magnetica is seeking a friendly, efficient, and detail-oriented Voice & Chat Support Executive to be the first point of contact for our valued patients and prospective clients. You will play a crucial role in delivering exceptional customer service by effectively handling inquiries, providing information, scheduling appointments, and ensuring a positive experience through both voice and online chat channels.

**Responsibilities**:

- **Patient Communication**: Professionally and courteously answer incoming phone calls and respond to online chat inquiries in a timely and efficient manner.
- **Information Provision**: Provide accurate and comprehensive information about Derma Magnetica’s services, treatments, procedures, and pricing.
- **Appointment Management**: Schedule, reschedule, and confirm patient appointments with accuracy and attention to detail.
- **Inquiry Handling**: Address patient concerns, answer questions, and resolve issues effectively, escalating complex cases to the appropriate personnel when necessary.
- **Record Keeping**: Maintain accurate and up-to-date patient records, appointment schedules, and communication logs.
- **Follow-Up**: Conduct follow-up calls or messages to patients as needed, such as appointment reminders or post-treatment check-ins.
- **Online Platform Management**: Navigate and utilize the clinic’s online platforms, including website chat, social media messaging (as required), and appointment booking systems.
- **Collaboration**: Work closely with the clinic's medical and administrative staff to ensure seamless patient care and efficient operations.
- **Feedback Collection**: Gather patient feedback and relay it to the relevant teams to contribute to service improvement.
- **Adherence to Protocols**: Follow established communication protocols, customer service standards, and clinic policies.
- **Maintaining Professionalism**: Present a professional and empathetic demeanor at all times, reflecting the high standards of Derma Magnetica.

**Qualifications**:

- Proven experience (at least 1-2 years) in a customer service role, preferably in a healthcare or service-oriented industry.
- Excellent verbal and written communication skills in English and Hindi (proficiency in other local languages is a plus).
- Strong active listening and problem-solving abilities.
- Exceptional interpersonal skills with a patient-centric approach.
- Ability to handle multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
- Proficiency in using computers, phone systems, and online communication platforms.
- Familiarity with appointment scheduling software and CRM systems is an advantage.
- A positive attitude, empathy, and a genuine desire to help others.

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

  • Voice and Accent Trainer

    1 day ago

    Jaipur, Rajasthan, India Nirvana Organics Full time

    We are seeking a passionate and experienced Female Voice and Accent Trainer to join our dynamic team in the consumer services industry. In this role, you will have the opportunity to work with diverse groups of individuals, helping them develop their communication skills through precise voice modulation, accent training, and phonetic clarity. Your expertise...

  • International Voice Process

    6 days ago

    Jaipur, Rajasthan, India 10xgrowthaccelerator Full time

    Job description: **International Voice Process - Customer Support** Roles & Responsibilities: - Handle inbound and outbound customer calls in a professional manner. - Provide accurate information, resolve queries, and ensure customer satisfaction. - Manage complaints, escalations, and delayed product/service issues with empathy and patience. - Document...

  • Anchor (Female Only)

    6 days ago

    Vaishali Nagar, Jaipur, Rajasthan, India Gr Silver Designs Full time

    **Job Title: Anchor - Astrological Podcast** **Location**: Crown Plaza ,Vaishali Nagar - Jaipur **Employment Type**: Full-Time **Age Criteria**: 25-35 years **Languages Required**: Fluent in **English** and **Hindi** (both spoken and written) **About the Role**: **Key Responsibilities**: - Host and anchor regular podcast episodes focused on astrology,...

  • Customer Service Executive

    6 days ago

    Vidhyadhar Nagar, Jaipur, Rajasthan, India Futuresys Technologies Pvt Ltd Full time

    **Job Description: Customer Service Executive** At Futuresys Technologies we seek passionate, enthusiastic, competent learner about technology. As a Customer Service Executive, you need to understand customers need and providing them with an exclusive customer service experience by ensuring sales and after sales services with technical support while...

  • Customer Care Executive Voice Process

    1 day ago

    Jaipur, India Fortuco Resource Pvt. Ltd Full time

    Urgent Requirement Customer Care Executive Inbound Voice Process Domestic Freshers are welcome. - We would need profiles with **Responsibilities** - Handle incoming calls through inbound customer - Good Communication in both English and Hindi, - UG and Graduate from any field - Fresher and Experienced both can apply - Should Clear Versant Assessment with...

  • Ngo -voice Process

    4 days ago

    Gautam Budh Nagar, India Vighnaharta Full time

    NGO voice process salary - upto 17k location - Noida sec-4 male/female can apply 12th pass good comunication skills **Job Types**: Full-time, Regular / Permanent **Salary**: ₹13,000.00 - ₹17,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

  • Female Cce/voice

    4 days ago

    Gautam Budh Nagar, India N-arc consulting Enggpluss Pvt ltd Full time

    Female vacancy - Tele Caller profile process - NGO shift timings - 9:30 am to 6:30 pm 6 days working day shift qualification - Graduates only salary - 15 k freshers hiring **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹16,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day...

  • International Customer Service Advisor

    5 days ago

    Jaipur, Rajasthan, India Hire Lab Career Solutions Full time

    **Job Title**: Customer Support **Process**: Voice Process **Eligibility Criteria**: - Undergraduate/Graduate (any stream) - Minimum 6 months **International BPO** experience. - Excellent English communication skills (both spoken and written) - Versant score requirement**:C1 (US Voice)** **Salary & Benefits**: - Salary**:Up to ₹30,000 CTC**: - Cab...

  • Tele Caller

    4 days ago

    Jaipur, Rajasthan, India Capital Placement Services Full time

    **Jaipur** Telecaller Duties: Making outbound calls to potential customers/leads. Following up on inquiries and generating leads for products/services. Explaining products/services to clients over the phone. Maintaining records of calls and client information in CRM or Excel. Scheduling appointments and handling basic customer...

  • Tele Caller

    3 days ago

    Jaipur, Rajasthan, India Capital Placement Services Full time

    **Jaipur** Working days - 6 Office timing - 10 6 PM Key Responsibilities: Making outbound calls to potential customers/leads. Following up on inquiries and generating leads for products/services. Explaining products/services to clients over the phone. Maintaining records of calls and client information in CRM or Excel. Scheduling appointments and handling...