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Semi - Voice Process

3 weeks ago

Navi Mumbai Maharashtra, India BVS Global Full time

**Job description**

**BVS Global Hiring Operations Executive - Customer Cervice - Day Shift**

**About BVS Global**:

- Founded in 2010, BVS Global are the market pioneers in the verification, attestation, visa, Immigration and BPO segments. We provide exemplary services for our customers as we are completely attuned to the industry’s needs. We boast a strong, unrivalled presence in more than 100 countries, making the whole process even smoother. Our team of procedural experts are always on their toes to create the best experience for our customers.

Our specialty lies in providing high quality, streamlined solutions which is further cemented through our global presence in over 100 countries. Our team is completely up-to-date with changing laws, rules and regulations and only provide you with the best services on the market. Our aim is to always keep the customer satisfied with bespoke and exemplary client servicing.

**Job Title**:Corporate Operation Executive

**Job Location**:Navi Mumbai

**Position Overview**:
The corporate operation executive plays a vital role in managing operations for senior management and corporate travellers with document attestations, work visa permits and coordination with embassies and consulates.

**Key Responsibilities**:

- Assisting the clients in making work visa arrangements available.
- Supporting the senior management of corporates on their queries regarding to various services.
- Strong coordination with clients, vendors and senior management of corporates for complete lifecycle management.
- Overseeing meetings and showcasing presentations as requested by the various departments of the different corporate firms.
- Excellent at relationship building with senior management and addressing to all queries in a prompt manner.
- Liaise with embassies and consulates to obtain information on visa requirements, processing times and submission procedures.
- Maintain accurate records of supporting documents and correspondences with diplomatic missions and respective government bodies.
- Ensure compliance with data protection regulations and corporate travel policies.

**Qualifications & Skills**:

- Bachelor’s degree in Business administration, Management or a related field (preferred).
- 1+years of proven experience in customer service roles within the Bpo, Travel and tourism or consumer services Industry.
- Proficiency in using CRM systems, document management tools and Microsoft Office Suite for record keeping and correspondence.

Pay: ₹30,000.00 - ₹50,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 3 years (preferred)
- operations: 3 years (required)

**Language**:

- Excellent English (preferred)

Work Location: In person