Bpo Voice Process freshers interns

1 week ago

Bengaluru, India Visit Health Pvt Ltd Full time

**Greetings From Visit Health Pvt Ltd,**

**Job Description,**
- Can be on calls for a long time and familiar with using dialer systems
- Making outgoing calls to pre/post policy clients with regards to Medical appointments scheduling.
- Providing quality service to the customers by maintaining quality on the call & by fixing medical appointments as per defined process.
- Updating appropriate call disposition into the system.
- Minimum 170 calls to be dialled per working day with talk time of 3 hours and conversion of 50%
- 8 hours net login hours to be delivered per working day
- Willingness for both Inbound voice & Outbound Calling
- Grievance Handling
- Effective coordination with customers and internal departments
- Ensure all queries related to customers/clients are handled effectively
- Knowledge pertaining to the Insurance sector will be an advantage
- Should be Flexible for shift timings
- Should be flexible for taking weekly off as per the process requirement.

**Job Type**: Internship
Contract length: 6 months

Pay: Up to ₹15,000.00 per month

Schedule:

- Monday to Friday
- Weekend availability

**Speak with the employer**
+91 9663677949

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