Hybrid QA

Key Responsibilities and Duties
- Maintains the design and development of usability testing programs, cases, scenarios and processes to ensure that all functions are thoroughly tested.
- Identifies and makes recommendations regarding critical points of failure while monitoring, tracking and reporting ongoing IT quality levels.
- Selects testing tools and processes for use in projects and testing.
- Recommends target goals for IT improvement and identifies optimal approaches for resolving IT quality issues to achieve targets.
- Engages with business leadership to quantify and articulate the business impact of IT quality issues.
- Communicates information on IT quality standards, procedures, requirements and initiatives.

Educational Requirements
- University (Degree) Preferred

Work Experience
- 2+ Years Required; 3+ Years Preferred

Physical Requirements
- Physical Requirements: Sedentary Work

Career Level

6IC

Scope of Services
- Participation in Story Grooming sessions and perform Requirement Analysis on stories
- Creating Test Plan (Test Strategy) and Test Scenarios
- Translating Test Scenarios to Test Cases (Sprint & E2E) and create Requirement Traceability Matrix
- Execution of Functional and Regression Cases
- E2E Testing of In Scope Items required for a Release including Sprint Testing
- Defect Reporting, Triage and Management through life cycle of defects
- Daily and Weekly Status Reporting
- Coordination with Onsite leads
- Analyze Production Incidents and create Root Cause Analysis (RCA) document
- Create Defect Prevention Strategies based on RCA performed
- Updating regression suite every release
- Perform thorough testing on fixes for Production Incidents
- Design & maintenance of automation scripts & test cases and Execution of automated cases
- Continuous Improvement in all aspects of Testing Lifecycle
- Automation
- Productivity
- Test Coverage
- Defect leakage
- Participating in Daily Scrum Meetings
- ALM, JIRA
- SOAP UI
- SQL
- Excel macro
- Selenium (Java)
- BDD/Cucumber
- SAFe Agile

Preferred Skills:

- Having an Automation Mentality versus performing Manual Testing
- Ability to manage time and quality
- Experience working on distributed team Environment
- All resources are expected to be Agile, Ability to work under Stress, Flexible and Passionate

Related Skills

Agile Methodology, Agile Project Management, Analytical Skills, Database Testing, Detail Oriented, Problem Solving, Software Testing, Test Automation, Test Planning

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization, with a focus on technology, operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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Phone: (800) 842-2755

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