Global Process Owner

**Date Posted**:
+91-XXXXXXXXXX
:00

**Country**:
India

**Location**:
Building No: 12C, Floor 9,10,11, Building No: 12B -Stilt floor, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India

Global Process Owner - Billing

Carrier Corporation (NYSE: CARR) is a global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. With annual revenues $19 billion, 54,000 employees globally across 160+ countries they proudly support 80+ brands, generating100+ new products for the fifth consecutive year.

We are seeking a motivated, process-focused leader who brings a depth of knowledge in order to cash and can create common processes and operational excellence to the performance of our billing function in Carrier Business Services.

**Specific responsibilities in this role include**:

- Oversees the operational excellence and quality of the Order to Cash functions within the service centers, specifically with Billing
- Oversee the review and approval of the billing process involving multiple ERP systems, & billing process generating of reports and KPI metrics
Recommend and ensure that global process change directives and other changes initiated by global are implemented regionally
- Ensure coordination with legal and field organizations to ensure legal and statutory contract compliance as well as communication of risk profile
- Oversee the booking and billing processes for the differing BE business units which vary depending on the BU (i.e. purchasing flags, varying documentation requirements, rapid ships, intercompany billing)
- Ensure proper taxation on billings and maintenance of exemption certificates
- Drive billing accuracy and work to ensure that they are processed timely, accurately and within the requirements of the local tax guidelines
- Recommend and assist with the implementation of global technology improvements, based upon analysis of business issues, which reduce costs or improve quality. Ensure that we have proper process integration with all IT business systems.
- Lead the development of OTC related new technology and technology enhancements. Perform user testing and make additional recommendations as needed
Develop and implement, in coordination with global process change management, process improvement/best practices that focus on reducing costs and cycle time, and /or improve quality, within the framework of generally accepted accounting principles, customer satisfaction, and business financial performance relative to the entire order to cash process.
Ensures comprehensive communications to all business stakeholders including field operations, group and business unit leadership as it relates to OTC.
- Support the timely reporting of key financial information, monitor the performance and quality of the activities performed based on agreed Key Performance Indicators (“KPIs”) and Service Level Agreements (“SLAs”)
- Ensure Regional OTC function is adequately prepared for internal and external audits

**What we look for**
- Professional accountancy Qualification such as, CPA, CIMA, ACCA, ACA -OR- MBA preferred
- Bachelors (or local equivalent) Degree required. Accounting and / or finance concentration recommended
- 8+ years of progressively more responsible assignments preferably in a publicly traded, multi-divisional, global manufacturing or service business
- Significant experience with managing individuals and teams within a dynamic environment
- Demonstrated ability to effectively balance financial and operational factors and analyze complex business problems to develop appropriate solutions in a timely and responsive nature
- Significant experience working with complex global financial information systems and controls in a large, complex business that provides consistent and reliable information
- Strong experience with global operations
- Demonstrated leadership skills, strong interpersonal skills, analytical, change management and communication skills
- Strong Accounting background and accuracy
- MS-Office, SAP, iScala, Oracle & Hyperion Financial Management (HFM) experience
- ERP implementation and process mapping experience (iScala, SAP, Oracle)
- Fluent in English and applicable local language(s)

**_ Carrier is An Equal _**
**_Opportunity/Affirmative_**
**_ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._**

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