E-commerce Executive

3 days ago


Delhi Delhi, India GADGET LEAGUE Full time

**E-commerce Executive for Amazon & Flipkart**

**Key Responsibilities**:

- **Product Listing Management**: Create, update, and optimize product listings on Amazon and Flipkart, ensuring accuracy in descriptions, pricing, images, and categories.
- **Order Management**: Monitor incoming orders, coordinate with warehouse teams for timely dispatch, and track shipments to ensure customer satisfaction.
- **Returns and Refunds Handling**: Process customer returns and refunds efficiently, resolving any issues related to the same.
- **Inventory Management**: Regularly check stock levels on both platforms and update listings to avoid stockouts or over-selling.
- **Customer Support**: Address customer inquiries, complaints, and product issues related to orders placed on Amazon and Flipkart.
- **Performance Analysis**: Track and analyze sales performance, return rates, and other key metrics, providing regular reports to management.
- **Promotions and Ads**: Collaborate with the marketing team to create promotions, deals, and sponsored ads to drive traffic and increase sales.
- **Compliance and Policies**: Ensure that all listings and operations comply with Amazon and Flipkart policies and guidelines.

**Qualifications and Skills**:

- Proven experience managing e-commerce platforms like Amazon and Flipkart.
- Familiarity with product listing optimization, SEO, and marketplace best practices.
- Strong analytical skills to monitor sales, returns, and customer feedback.
- Excellent communication and problem-solving skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- E-commerce: 2 years (preferred)
- total work: 2 years (preferred)

Work Location: In person


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