Relationship Officer

20 hours ago

Alwarpet Chennai Tamil Nadu, India MAITRA COMMODITIES PVT LTD Full time

A Relationship Officer's primary responsibility is to build and maintain strong relationships with clients, ensuring their satisfaction and loyalty while contributing to the company's growth. This involves understanding client needs, offering tailored solutions, and addressing their concerns effectively. Key Responsibilities:

- **Client Relationship Management**:

- Building and maintaining strong relationships with existing and potential clients.
- Identifying and nurturing client relationships.
- Understanding client financial goals and providing suitable solutions.
- Managing client portfolios.
- **Customer Service**:

- Addressing client concerns and resolving issues promptly.
- Ensuring client satisfaction and loyalty.
- Providing excellent customer service.
- **Business Development**:

- Identifying new business opportunities.
- Growing client base and expanding revenue streams.
- Upselling and cross-selling products and services.
- **Collaboration**:

- Working with cross-functional teams, including sales, marketing, and support.
- Collaborating with internal teams to deliver comprehensive solutions.
- **Communication and Interpersonal Skills**:

- Effectively communicating with clients and internal stakeholders.
- Building rapport and trust with clients.
- Providing personalized advice and support.

**Job Types**: Full-time, Fresher

Pay: From ₹12,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8925866842
Application Deadline: 23/05/2025

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