Receptionist and Telecaller

**Our company**:
Kings bagspot is a leading super stockiest of high quality school bags, college bags and laptop bags. our mission is to provide durable, comfortable and stylish bags that meet the needs of students and professionals alike.

Why choose kings bagspot?

*Quality products that last long.

*Affordable prices without compromising on quality.

*Stylish designs that appeal to students and professionals alike.

*Excellent customer service and support.

At kings bagspot, we aim to make carrying knowledge a comfortable and stylist experience. Join us in our mission to provide the best bags for students and professionals

**Hiring for Receptionist cum Telecaller**:
Actively contacting potential customers via phone to promote products or services, gather information, schedule appointments, or provide customer support, requiring strong communication skills, the ability to handle objections, and a focus on achieving sales targets through outbound calls while maintaining positive customer interactions.

**Responsibilities**:

- **Making outbound calls**: Dialing prospective customers based on provided leads to initiate conversations about products or services.
- **Presenting product information**: Clearly explaining features and benefits of the company's offerings to potential customers. Explain product features, benefits, and pricing to generate interest.
- **Qualifying leads**: Assessing customer needs and interest level to identify potential sales opportunities.
- **Handling objections**: Addressing customer concerns and overcoming resistance to close deals.
- **Closing sales**: Negotiating terms and securing orders from qualified leads.
- **Following up with leads**: Maintaining communication with potential customers to nurture relationships and encourage future sales.
- **Data entry**: Recording customer information and call details accurately in CRM systems.
- **Meeting sales targets**: Achieving designated sales goals within set timeframes.

**Required skills**:

- **Excellent communication skills**: Articulate ideas clearly, actively listen to customer needs, and maintain a professional demeanor.
- **Persuasive selling**: Ability to influence customers and overcome objections effectively.
- **Customer service orientation**: Providing positive customer experiences and building rapport
- **Time management**: Efficiently managing call volume and adhering to schedules
- **Basic computer proficiency**: Navigating CRM systems and data entry skills

**QUALIFICATIONS**:

- A Degree or equivalent
- Basic computer skills
- Fluent communication skills in the local language
- 3 + years Prior experience working as a telecaller or in a similar role
- Knowledge of computer programs like CRM and telephone systems
- Excellent negotiation skills and the ability to resolve issues

**Expectations**:

- _To achieve monthly sales target_
- _TAMIL, ENGLISH proficiency is must. Additional languages will be a plus_
- _Proficiency in Microsoft excel, Microsoft word and handling CRM is must. Proficiency in Tally will be added advantage._
- _Must be capable of collecting outstanding funds _
- _Checking available stocks _
- **Interview procedures**_**:
3 rounds of interview will be conducted
- **Preliminary screening round**:

- **Face to Face interview**:

- **Final Interview**

**SALARY**:
RS.10,000 - RS.12,000 (DEPENDS UPON THE CANDIDATES TALENT AND QUALIFICATION)

**WORKING HOURS**: 9.30 A.M -6.00 P.M

**CONTACT**:
**+91 63795 25937**

Pay: From ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Fixed shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have experience certificate?

**Experience**:

- Telemarketing: 3 years (required)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 15/03/2025
Expected Start Date: 01/04/2025