Housekeeping Supervisor

**Job brief**

The housekeeping supervisor shall be responsible for maintaining the cleanliness of the hotel/backpacker hostel including rooms, lobbies, public areas, restaurants and all spaces ensuring the highest standards of hygiene, cleanliness, and service as per company defined guidelines.

**Key responsibilities**
- Understanding of the hospitality/hotel industry with extensive work experience
- Understanding of the company's operational standards
- Understanding the nuances of managing a hotel under a brand network
- Understanding of cleaning and sanitisation procedures
- Ensuring various spaces in the hotels are timely cleaned, sanitised and prepared for incoming guests
- Maintaining cleanliness of public areas such as lobbies, restaurants, restrooms, receptions, etc.
- Understanding of various cleaning agents, equipment's, materials, supplies, etc.
- Reporting maintenance and safety issues promptly
- Following health and safety regulations and sanitation policies
- Conducting regular audits to ensure compliance with standard operating procedures (SOPs)
- Coordinating with the front desk and kitchen departments as required
- Managing operational quality with attention to detail on various parameters such as infrastructure, services, operations, etc. to ensure high service quality
- Handling & resolving escalations and grievances

**Job Types**: Full-time, Permanent

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Work Location: In person