Am-aml/kyc

**Ready to shape the future of work?**
**At Genpact, we**don’t** just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re** leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how**we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

**If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team**that’s** shaping the future, this is your moment.

**PEP and Customer Due Diligence Quality Assurance**

**Responsibilities**

**Proven experience as Quality Analyst in AML/KYC domain and preferred CAMS/CFE certification.**

**Undertake Quality Assurance checks on both PEP Screening and customer due diligence**

**Evaluate and**common areas** and process deficiencies**identified** during quality checking to**assist** the development and improvement of the process**

**Identify** any key risk areas and bring up to management**

**Review policies and procedures, regulatory compliance training for compliance with applicable laws and regulations including OFAC/ HMT, suspicious activity reporting (SAR) and KYC regulations**

**Support the development and continued improvement of the Quality Assurance process**

**Ensure high quality standards are**maintained** with**timely** and effective feedback to PEP screening and CDD analyst**

**Identifies** areas of risk and**make** recommendations on operational improvements, quality assurance and any**additional** training crucial to mitigate risk. Seeks ways to**assist** the organization in strengthening customer due diligence and PEP screening process, remain compliant and improve efficiency.**

**Prepare and present weekly/monthly reports with root cause analysis will be a part of the business review**

**A Risk-Based Approach should be followed to select the sample sizes ranging from 100% to 20% over time & performance. Quality Teams can increase the sample size and perform enhanced quality review for the analyst or the**process as a whole, if** the quality is below threshold.**

**Reporting of analyst wise scorecard**with in** depth defect analysis followed by corrective action plan**

**Identifying** any process gaps within the quality assurance review to make sure that areas of concern are addressed and resolved**

**Making sure processing is performed accurately and within an agreed turn-around time**

**Supervising and producing progress reports to**identify** failures, trends and development needs analysis to make sure the PEP Screening and CDD community are building their knowledge and capability**

**Qualifications**

**Minimum qualifications**

**College degree/University degree or**relevant KYC experience**.**

**Meaningful experience in internal audit; quality control; risk management; operations/quality assurance within AML/KYC function.**

**Bachelor’s** degree with meaningful experience of FCC proven**track record**

**Preferred qualifications**

**Previous** experience in Financial Crimes and/or AML Investigations, or Operational Risk**

**Experience with Retail Bank Portfolios**

**Experience completing Screening or Sanctions Reviews**

**Possess excellent PC and keyboarding skills**

**Ability to spell, read, write, and**comprehend** English**

**Proficiency** with Microsoft Office Products, including Outlook, Word, and Excel**

**Ability to navigate and understand Excel spreadsheets including the use of pivot tables and slicers to prioritize and track work assignments**

**Willingness to rotate shifts, as needed**

**Must**possess** procedure driven judgement**in order to**determine** the best solution to an issue**

**Successful completion AML/KYC Analyst I**Training** and has been**deemed** knowledgeable and proficient in AML/KYC processes and procedures by the Client**

**Assess data elements to evaluate and complete a KYC Record review for a client.**

**Why join Genpact?**
- **Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation**:

- **Make an impact - Drive change for global enterprises and solve business challenges that matter**:

- **Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities**:

- **Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day**:

- **Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress**

**Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.**
**Let’s build tomorrow together.**

**Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or