Front Office Executive

3 days ago


Thane, India Tieten Medicity Hospital Full time

**Key Responsibilities:Front Office Duties**:

- Greet and assist patients and visitors in a courteous and professional manner.
- Register new patients and update existing patient details accurately in the Hospital Information System (HIS).
- Schedule appointments and coordinate with consultants for OPD/diagnostics.
- Guide patients for department locations, doctor consultations, diagnostics, etc.
- Maintain front office decorum and manage the reception area.
- Manage patient feedback, suggestions, and complaints with a resolution mindset.

**Billing Duties**:

- Generate accurate bills for OPD, IPD, diagnostics, pharmacy, and day care services.
- Coordinate with clinical departments for service entries and investigations.
- Handle cash, card, UPI, and other modes of payment; ensure timely daily cash deposit reconciliation.
- Manage admission and discharge billing processes; prepare final settlement bills.
- Coordinate with TPA and insurance departments for credit billing.
- Handle corporate clients’ billing as per agreed packages and policies.
- **Experience**: 1-3 years in a hospital front office or billing role.

Freshers with strong communication and computer skills may be considered.
- **Skills**:

- Proficiency in MS Office & Hospital Information System (HIS)
- Strong communication and interpersonal skills
- Customer-centric attitude
- Attention to detail and accuracy in billing
- Ability to multitask and remain calm under pressure

**Job Types**: Full-time, Permanent

Pay: ₹11,453.69 - ₹23,778.58 per month

**Benefits**:

- Health insurance

Schedule:

- Morning shift

Work Location: In person



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