IT Administrator

1 week ago

New Delhi, India SaveLIFE Foundation Full time

**IT Administrator**

**Role Overview**:
IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers.
He or she will develop positive working relationships with all of the stakeholders and report any problems or concerns to the team member immediately. We’re looking for someone with a flexible schedule who can be available for weekends and holidays if needed as per requirement.

**Key Responsibilities**:
**Operational responsibilities**
- Fully support, maintain, and upgrade Network and server both onsite and remotely
- Resolve day to day issues in Apple and windows Laptops faced by staff
- Provide tech support for LAN / WAN & Patches,
- Install software & hardware, Antiviruses and troubleshoot etc
- Monitor network performance (availability, utilization, throughput, good-put, and latency) and test for weaknesses
- Monitor System performance, perform diagnostic tests, debug the systems
- Set up user accounts, permissions, and passwords
- Resolve problems reported by end-user
- Ensuring Security & efficiency of IT infrastructure through access control, backups & upgrades.
- Develop Data recovery and retrieval process of accidentally lost data.
- Documentation process w.r.t IT-related requirements.
- Responsible for ensuring that Telephone Lines, Broadbands, Lease line, Printers, video conferencing, Dashcams, etc are performing well.
- Cyber security, breaches management, Passwords management, IT Policies IT Vendor

Management.
- Create accounts, log in, access controls, etc.
- Resourceful to the latest updates and technologies.
- Maintain Licenses IT-related. Services, Domains, Microsoft, windows software, etc

**Process Improvement, Learning & Development**
- Take the initiative to learn new developments/innovations
- Contribute new ideas to strengthen the solution
- Make maximum use of Technology in the departmental processes
- Actively participate in organization initiatives, planning and review discussions
- Adhere to timelines of performance appraisals
- Any other additional responsibility could be assigned to the role holder from time to time. The same would be discussed between the incumbent and reporting manager_

**Role Specifications**:
**Education**
- Bachelor's degree in computer science, information technology, information systems, or similar.

**Experience and Skills**
- At least 3-5 Years Experience will be preferred
- Experience of providing tech support for Laptops (Both Windows and Apple) & Desktops, working on LAN / WAN & Patches
- Proven experience in a network administrator role.
- Ability to set up and configure server hardware
- Familiarity with backup and recovery software and methodologies
- Great at organising, prioritising and multitasking

**Key Behavioural attributes**
- Execution Focus o Building Trust & Relationships o Impact & Influence o Planning & Organizing o Communication
- Learning Focus o Learning Orientation o Analytical Thinking
- Adherence to Core Values of SLF o Dependability o Integrity o Mutual Respect o Spirit of Public Service o Leadership o Excellence

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹350,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Morning shift

Ability to commute/relocate:

- Nizamuddin East, New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 5 years (required)

**Speak with the employer**

+91-XXXXXXXXXX

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