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Tellecaller

2 weeks ago

Ashiananagar Patna Bihar, India RSG SOLUTION AND SERVICES Full time

**Responsibilities**:

- Make outbound calls to potential clients to promote e-commerce services.
- Understand client needs and offer tailored solutions related to services like account management, product listing, advertising, etc.
- Handle inbound queries and provide detailed information about the agency’s offerings.
- Maintain accurate records of customer interactions and update CRM systems.
- Follow up with prospects to ensure conversion and maintain client satisfaction.
- Collaborate with the sales and marketing team to achieve business targets.
- Provide feedback to the team for improving service quality and customer experience.

**Requirements**:

- Strong communication and interpersonal skills.
- Proven experience in telecalling, sales, or customer service (preferably in the e-commerce sector).
- Ability to handle objections and convince potential clients.
- Basic knowledge of e-commerce platforms like Amazon, Flipkart, etc., is a plus.
- Proficiency in [language/s based on target market, e.g., English, Hindi, regional language].
- Positive attitude and result-oriented approach.

**Benefits**:

- Competitive salary with performance-based incentives.
- Opportunity to grow with a dynamic and expanding agency.
- Training and support to enhance e-commerce and communication skills.

Pay: From ₹8,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person