Customer Care Executive

1 week ago

Bhopal Madhya Pradesh, India MAVEN SOURCES BUSINESS SOLUTION Full time

Job Description:
Job Title: Customer Care Executive - Outbound Voice Process

We are hiring enthusiastic and customer-focused professionals for the role of Customer Care Executive in our Outbound Voice Process for Maruti Suzuki Insurance and Maruti Suzuki Motors.

Salary Package

20000 CTC

In-hand 15700/- in-hand every month

Quaterly 19000/- in-hand with bonus.

18000/- ctc for freshers

In-hand 14090/- every month

17300/- quaterly with bonus

Key Responsibilities:
Make outbound calls to customers regarding Maruti Suzuki insurance and related services.

Explain product details, renewals, and offers in a clear and professional manner.

Handle customer queries efficiently and maintain a high level of customer satisfaction.

Maintain records of customer interactions and update the database accordingly.

Achieve assigned targets and ensure adherence to company policies.

Required Skills & Qualifications:
Excellent verbal communication skills in English.

Strong interpersonal and persuasion skills.

Ability to handle customer queries with patience and professionalism.

Basic computer knowledge

Education: Graduate (mandatory)

Shift Timing (Training): 10:00 AM to 7:00 PM

Shift Timing (Post Training): Rotational Morning Shifts

Location - 2nd Floor, Minal Complex, JK Rd, Minal Residency, Bhopal, Madhya Pradesh 462023

Week Off: 1 Rotational Off per week

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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