Hindi Tele Support

1 week ago

Kochi Kerala, India Advenxa Pvt.Ltd Full time

**Hindi Tele Support**
Location**: Padivattom, Edappally**
Experience**:* Minimum**1 **year of experience in**banking sales / Customer support.* ( Consider Fresher with Good Comm Skills in Hindi & English)
Language Proficiency**:Fluent in English and Hindi**;
Qualifications**:*Bachelor's degree is mandatory.*
Salary**: ₹20,000.00 - ₹25,000.00 per month**
Working Days**: 5 days a week

**Responsibilities**:

- **Client Relationship Management**: Build and maintain strong relationships with clients to ensure their financial objectives are met, providing ongoing support and assistance.
- **Support Services**:Provide clients with detailed information about financial products, policies, and procedures, offering guidance tailored to their needs.
- **Feedback Management**: Gather and analyze client feedback to improve service delivery and address any areas of concern.
- **Problem Resolution**: Identify, troubleshoot, and resolve client issues efficiently, escalating to relevant departments when necessary.
- **Proactive Engagement**: Conduct follow-up communications with clients to ensure their needs are met and to offer additional support.

**Requirements**:

- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Good understanding of financial products and services.
- Excellent sales and negotiation skills.
- Results-oriented and target-driven.

**Job Type**: Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)
- Malayalam (required)

License/Certification:

- Graduation (required)

Work Location: In person

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