IT Executive

A warm personality, attentive and smartly presentable.
- Committed to delivering high levels of customer service.
- Responds courteously and efficiently to queries and problems from guests and system users.
- Ensures cleanliness of all data equipment and computer rooms.
- He / She must be a self-starter, alert, energetic, responsible and flexible.
- Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors and System hardware.
- Extensive knowledge on Active Directory, Management and Implementations.
- Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
- Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
- Prepare Policy & Procedures for the IT Department and for the user department.
- Managing Disaster Recovery Process and ensuring regular daily backup is taken.
- Anti-virus setup and day to day support.
- Able to plan, assign and take the reports from the IT team.
- Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
- Ensure that policies and procedure relating to PCI (Payment Card Industry) compliance are updated.
- Maintains a system error / progress log book and deals with reported problems.
- Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
- Monitors and maintains proper inventory of hardware and software license.
- ITM aware of IT Security Policies and ensures implementation through regular staff training.
- Keep updated with latest hotel technology and security risks on a regular basis.
- Able to perform other IT or Systems related task assigned by the management.
- Ability to troubleshoot hardware and software problems.
- Should be capable of doing root cause Analysis on a problem.
- Must know the Network fundamentals, general network setup and device configuration.
- Good knowledge of server hardware, Disk storage technology, I/O devices.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Shift:

- Flexible shift

Ability to commute/relocate:

- Guwahati, Assam: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)
- Hotel industry: 1 year (preferred)

**Language**:

- English, (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7099004548