Data Center Technician

**DESCRIPTION**:
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:

- You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
- You will maintain a high level of system reliability and availability.
- You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- You will share knowledge and help train less technical staff on the best practices related to all service owner issues

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Diverse Experiences

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

**BASIC QUALIFICATIONS**:
Server Hardware and network fiber hands-on
- Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers
- Understanding of Linux/Unix Administration
- Comfortable acting as escalation, Strong written and verbal communication skills with the business

**PREFERRED QUALIFICATIONS**:

- Remote Access: Console routers, IPMI, BMC
- Network Equipment Installation and Configuration
- Cisco IOS, NX-OS, JunOS
- Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
- Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
- Participated in Project Management
- Experience or Knowledge of AWS products: EC2, EBS, S3 etc.
- Scripting: Bash, Python, Perl, Ruby (or programming languages)
- Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+
- Networking certification - CCENT/CCNA, Network+
- Scripting skills - e.g., Python, Ruby, Perl, Bash
- Server+, A+, CompTIA