
Ar - Collection Us & Emea
2 days ago
Summary:
Provides administrative support in the collections process. Prepares outstanding accounts reports and gathers credit and/or reference information. Maintains database by entering, updating, and retrieving data, as well as formatting and generating reports. Assists in resolution of outstanding invoice problems from past due accounts. Responds to inquiries from customers or external collection resources. May place calls or send messages to those with unresolved issues.
Duties & Responsibilities:
Pre-Requisites / Skills / Experience Requirements:
Position Requirements: Formal Education & Certification - A Master’s Degree in Finance Knowledge & Experience - Fluency in English Language - Minimum 5 years collections experience, preferably in a B2B / B2C environment - Good working knowledge of Oracle 12, SAP Ariba and of Microsoft Office Excel - Intermediate proficiency in Microsoft Excel, including vlookups and pivot tables - Proficiency in Microsoft Office Suite Qualifications and Characteristics - Strong customer service mindset with the ability to solve it right the first time - Strong organization and time management skills, with demonstrated success managing multiple priorities - Self
- starter with a continuous improvement mindset to support best in class process automation - Strong team player, understanding that you deliver as a team and it is always best when you collaborate to find solutions to problems. - Demonstrated ability to learn with your peers and others and support a culture of resiliency in a continuously changing environment. - Attention to detail Work Environment - 40-hour work week - Sitting for extended period as per business requirement - Last weekend of every month to remain working for month end closing.
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