
Telecaller
2 weeks ago
**Job Title**: Telecaller
**Experience**: 0-2 years
**Location**: [Guntur, Chandramouli nagar]
**Job Type**: Full-Time
**Key Responsibilities**:
- Make outbound calls to potential and existing customers to promote products or services.
- Answer incoming calls from customers to take orders, answer inquiries, and provide information.
- Maintain detailed records of all interactions and follow-ups.
- Meet or exceed daily, weekly, and monthly call and sales targets.
- Handle customer complaints and provide appropriate solutions and alternatives within the time limits.
- Follow communication scripts, guidelines, and procedures.
- Collaborate with team members and share best practices.
**Requirements**:
- Must be fluent in English and Telugu.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills and the ability to handle pressure.
- Basic computer knowledge and proficiency in handling CRM software.
- High school diploma or equivalent; higher education is a plus.
- Previous experience in a similar role is an advantage but not mandatory.
Pay: ₹12,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Morning shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
Work Location: In person
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