Accounts Executive
6 days ago
**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**:
The Collector is responsible for collections of customer accounts, analysis of customer account activity, answer inquiries from customers and required reporting functions.
**Responsibilities**:
- Maintain customer receivable accounts within company guidelines
- Compile, analyze, reconcile and report on customer activity
- Respond to and resolve customer inquiries or disputes
- Assist with the negotiation payment plans or settlements
- Ensure receipt of payments within agreed upon timeline
- Maintain accurate records of customer accounts
- Monitor accounts for signs of potential default and escalate as necessary
- Collaborate with internal departments such as finance, sales and services
- Manage files, records, transactions and other office procedures
- Assist with monthly, quarterly and year-end close cycles
**Qualifications**:
- Required Skills/Abilities:_
- Bachelor's degree in Accounting, Finance or Business preferred
- 2+ years of progressive accounts receivable or collections experience strongly desired
- Intermediate computer skills with in-depth knowledge of MS office and web-based systems; excellent word processing skills, Excel, and file management skills
- Experience in Salesforce desired
- Excellent negotiation and problem solving skills
- Microsoft Office products and ERP System experience
- Strong communication skills
- Good understanding of collections regulations and procedures
- Highly organized and able to work independently to manage a large portfolio of accounts
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