
Tele Caller Executive
3 days ago
Responsibility:
- Answer customer inquiries professionally and courteously.
- Explain the products and services offered by the company in a clear and concise manner.
- Contact existing customers and prospective clients using provided scripts to promote our offerings.
- Engage customers in conversation, build rapport, and identify their needs and preferences.
- Obtain accurate customer information and record it in the company's database.
- Collect and document relevant data, such as customer feedback, preferences, and complaints, to enhance our services.
- Proactively resolve customer concerns and complaints, ensuring customer satisfaction and retention.
- Collaborate with team members and provide regular feedback to improve sales strategies and customer experiences.
**Requirements**:
- Proven experience as a Telecaller Executive or similar customer service role will be plus.
- Excellent communication and interpersonal skills.
- Ability to engage customers, listen actively, and identify their needs.
- Strong persuasive skills to effectively convey product benefits and features.
- Ability to multitask, prioritize, and manage time effectively.
- Exceptional problem-solving and conflict resolution abilities.
- Positive attitude and self-motivated.
**Salary**: ₹8,000.00 - ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolhapur, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 7972884460
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