Automobile Relationship Executive

1 day ago

Swargate Pune Maharashtra, India Sahyadri Motors Pvt. Ltd (Swargate) Full time

**Automobile Relationship Executive (Front Desk Service Advisor)**

They are responsible for understanding customer needs, recommending appropriate repairs and maintenance, managing appointments, and coordinating with technicians. Here's a more detailed look at the role:
Key Responsibilities:

- **Customer Communication**:Listening to customers, understanding their concerns, and explaining technical issues in a clear, easy-to-understand manner.
- **Appointment Scheduling**:Taking customer information, scheduling appointments, and managing the flow of vehicles through the service center.
- **Problem Diagnosis**:Helping to identify vehicle problems through observation, vehicle history review, and collaboration with technicians.
- **Work Order Creation**:Preparing work orders, including descriptions of issues, recommended repairs, and cost estimates.
- **Coordination with Technicians**:Communicating customer needs and work order details to technicians, ensuring efficient and effective repairs.
- **Customer Follow-Up**:Keeping customers informed about repair progress, ensuring they are satisfied with the service, and resolving any issues that may arise.
- **Sales & Up-Selling**:Suggesting additional services or products that may be beneficial for the customer's vehicle, while always maintaining a customer-centric approach.
- **Payment Processing**:Handling payment for services and parts.

Essential Skills:

- **Communication**:Excellent verbal and written communication skills are crucial for interacting with customers and technicians.
- **Problem-Solving**:Ability to diagnose issues, understand customer needs, and recommend appropriate solutions.
- **Customer Service**:A positive and helpful attitude, empathy, and a strong focus on customer satisfaction.
- **Sales Skills**:Ability to effectively communicate the value of services and products while maintaining a customer-centric approach.
- **Technical Knowledge**:A basic understanding of automotive mechanics and vehicle systems is helpful.
- **Time Management**:Ability to manage multiple tasks and appointments effectively.

Pay: ₹14,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 25/05/2025

  • Sales Executive

    2 weeks ago

    Ghorpadi, Pune, Maharashtra, India Actics Technologies Pvt. Ltd. Full time

    **Job description** - Be the first point of contact between customers and the dealership. - Answer basic questions about financing and other optional financial products - Promote the company’s service and finance department with buyers to ensure customer loyalty - Routinely follow up with buyers to ensure continued satisfaction - Cold call prospective...

  • Sales Executive

    2 weeks ago

    Ghorpadi, Pune, Maharashtra, India Actics Technologies Pvt. Ltd. Full time

    **Job description** - Be the first point of contact between customers and the dealership. - Answer basic questions about financing and other optional financial products - Promote the company’s service and finance department with buyers to ensure customer loyalty - Routinely follow up with buyers to ensure continued satisfaction - Cold call prospective...

  • Telecaller : Automobile (Female)

    5 days ago

    Nashik, Maharashtra, India Aavesh Enterprises Full time

    **Position Overview** The Tele Sales Executive in the automobile industry is responsible for generating leads, building customer relationships, and driving sales through effective communication over the phone. This role combines product knowledge, persuasive skills, and a customer-centric approach to help clients make informed purchasing decisions. **Key...

  • Relationship Executive

    1 day ago

    Hinjewadi, Pune, Maharashtra, India B u Bhandari Auto Pvt Ltd Full time

    Looking for Sales Consultant / Relationship manager with dealership / Car selling one year plus experience. AUTOMOBILE industry experience mandatory Job location Wakad / Hadapsar / Camp Pay: ₹18,000.00 - ₹35,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Work Location: In person **Speak with the employer** +91 7391055856

  • Automobile Sales Trainer

    1 week ago

    Pune, India MSX International Full time

    Opportunity with MSX International - Automobile Sales Trainer (2W) - Pune The key role for Automotive Trainer is to train the Dealers in Automotive Technology, Concepts for one of our prestigious clients into Two Wheelers. Experience: Minimum 3/6 years as Automobile Sales Trainer with 2W/4W Automobile Training Agencies/OEM. **Responsibilities**: - Manage...

  • Sales Executive

    1 day ago

    Pune, India Actics Technologies Pvt. Ltd. Full time

    **Job description** - Be the first point of contact between customers and the dealership - Answer basic questions about financing and other optional financial products - Promote the company’s service and finance department with buyers to ensure customer loyalty - Routinely follow up with buyers to ensure continued satisfaction - Cold call prospective...

  • Automobile Sales Executive

    3 days ago

    Nagpur District, Maharashtra, India Sath Strategic Services pvt. ltd. Full time

    Profile - Automobile Sales Executive Salary - 15k to 18k + Incentives Location - Hingna, Nagpur Experience - Min. 1 to 2 years in Sales Gender - Only MALE Contact on - 7378998320 - HR Rutuja **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift Work Location: In person

  • Customer Relationship Executive

    2 weeks ago

    Lower Parel, Mumbai, Maharashtra, India Humaniquee Full time

    **JOB DESCRIPTION** **Name of the company: Galaxy Auto Works** At Galaxy Auto Works, we are passionate about our work. We are certified engineers, technicians and are qualified to perform all possible services that your standard, hybrid or even electric vehicle may require. **Job Profile: Customer Relationship Executive** **Role Overview**: As a Customer...

  • CRM : Automobile

    2 weeks ago

    Nashik, Maharashtra, India Sagar Collection Full time

    The Customer Relationship Manager (CRM) in the automobile industry is responsible for maintaining and enhancing relationships with customers to ensure long-term satisfaction and loyalty. This role focuses on improving the overall customer experience, driving customer retention, and optimizing sales opportunities by delivering personalized service and...

  • Hiring Automobile Sales executives in Pune

    7 days ago

    Pune, India River Indie Full time

    Looking for an Automobile Sales executive in Pune. Location: Wakadewadi, Pune Minimum 1 year of experience in Automobile Sales. Excellent communication skills required in English and Marathi Salary: 30,000 in Hand Face to face interview only Age limit is 38 Contact Job Types: Full-time, Permanent Pay: ₹30,000.00 per month Benefits: Health insurance...