Restaurant Captain

4 days ago

Alkapuri Vadodara Gujarat, India Panchal Hospitality LLP Full time

As a Captain, you will play a key role in delivering exceptional dining experiences by overseeing table service and ensuring customer satisfaction. You will lead a team of service staff, manage daily operations, and uphold the highest standards of hospitality.

**Key Responsibilities**:

- Supervising and coordinating the service team to ensure smooth operations.
- Greeting guests, taking orders, and ensuring accurate and timely service.
- Addressing customer inquiries and resolving any issues to maintain satisfaction.
- Providing menu recommendations and upselling food and beverages.
- Ensuring cleanliness and proper table settings in the dining area.
- Training and mentoring junior service staff.
- Assisting in inventory checks and reporting any shortages to management.
- Ensuring compliance with health, safety, and hygiene standards.

**Qualifications**:

- Proven experience in a similar role within the hospitality industry.
- Strong leadership, organizational, and multitasking skills.
- Excellent communication and customer service abilities.
- Knowledge of food and beverage service standards.

**Job Types**: Full-time, Permanent

Pay: From ₹20,000.00 per month

**Benefits**:

- Provident Fund

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

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