Social Media

2 weeks ago

Noida, India Steadfast Medishield Full time

Job Description: - (Only Female)
- Social Listening
- Customer relationship management on social platforms
- Have an understanding of social media, ratings, and reviews.

Work towards enhancing and building the organization’s reputation by constantly measuring the effectiveness of strategies.
- Reaching out to dissatisfied customers to control negative reviews.
- Research online to find out all the negative keywords associated with a brand or individual
- Taking regular followups from customers on calls and social media queries
- Maintaining a great FRT rate of replies in less than 5 mins.
- Converting queries to sales for all hot leads on social media

**Salary**: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Social media marketing: 1 year (preferred)
- total work: 1 year (preferred)

License/Certification:

- Digital marketing (preferred)

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