Operations Executive

4 days ago


Perungudi Chennai Tamil Nadu, India Cha Republic Full time

The Operations Executive plays a key role in ensuring smooth day-to-day functioning of F&B outlets by overseeing store operations, maintaining quality standards, optimizing customer experience, and supporting staff training and vendor coordination. This role bridges the gap between strategy and execution across multiple outlets or within a flagship location.
- Monitor daily operations of outlets to ensure SOP compliance (food safety, hygiene, quality, service)
- Supervise stock levels, inventory movement, and ensure timely replenishment
- Minimize wastage and manage cost-efficient ordering systems
- Ensure staff adhere to brand standards in service, presentation, and etiquette
- Maintain outlet-level performance data (sales, footfall, wastage, etc.)
- Prepare daily/weekly reports for management review
- Ensure all outlets comply with statutory regulations (FSSAI, labour laws, etc.)
- Conduct refresher trainings on SOPs, hygiene practices, and service excellence
- Motivate and guide teams to meet daily operational goals

Key Skills & Competencies:

- Strong organizational & multitasking skills
- Proficiency in F&B POS systems and MS Office tools
- Knowledge of food safety & hygiene regulations
- People management & team leadership
- Analytical thinking and problem-solving
- Excellent communication and interpersonal skill

**Qualifications**:

- Bachelor’s Degree in Hotel Management / Hospitality / Business Administration
- 1-3 years of experience in F&B / QSR / café operations preferred
- Familiarity with ISO/FSSAI standards is an added advantage

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 10/07/2025



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