Shift Incharge

Shift incharge retail (Male /Female)

Location: Kannur (Airport)

**Salary**: 20% hike to last salary

Education: Any Graduation

Company: Travel Retail

Experience : Minim 3+ Years in any retails sector

Age - Below 35 years

Key Accountabilities:
A) Sales Target Achievement
- Accountable for the overall achievement of the Team Sales target
- Sales monitoring through individual staff targets in achieving Category and Brand targets
- Focus on Group travel and High Value merchandise to maximize revenue
- Implement the incentive programs of KDF and Category to achieve the desired results
- Sales*
- ATV
- Conversion
- SPP
- Category/ Brand targets
- Individual productivity

B) Compliance Management **Sales should be made as per the baggage allowances & LAG’s and all billing related compliances must be followed ** Internal SOP’s of KDF need to be adhered to at all times
*
- Adhere to the Fire Safety standards set by ARFF Zero notices from Customs
- MAG audit observations
- SOP document
- Fire Safety audit

C) Shop Floor Inventory Management Ensure timely stock indenting, stock rotation and ageing stock liquidation
- Stocks should be sold by FIFO and all Bonds should be closed within the stipulated Bond life
- There should be no loss on account of Bond expiries and acceptable/ unavoidable loss due to product expiries, damages and pilferage
- Support the Loss Prevention Team
- Ensure the efficient usage of GWP’s and other consumables like STEB’s, shopping bags and billing stationery
- Stock indenting*
- Bond closures
- Shrinkage < 0.10% to Sales
- GWP stock-take

D) Merchandising Management **Availability and visibility of stocks through timely replenishments ** Support the stock display as per the planograms given by the Category team
- Support the printing of price tickets and offer signage
- Implementing the promotions (including mega promotions, HPP and SPP)
- To organize and maintain the back store inventory
- Co-ordinate with the HK team in the cleanliness of the store Stock visibility as per planogram
- Promotion targets vs Sales achievement
- 5 ‘S’ audit

E) Team Management Managing day-to-day store operations by scheduling and assigning the duties for the floor teams and following-up on the results
- Team alignment to Business goals/ floor discipline/ compliance to company policies and processes
- Sustain/ Reduction in Attrition %*
- Roster
- Absenteeism

F) Stakeholder Management **Smooth functioning of the stores by having a good working relationship with the Batch & AIU Customs ** Interact and co-ordinate with Airline staff, Security team and other stakeholders as required Functioning of store for 24x7 seamless operationsG) Customer Relationship Management
- Support in implementation of Loyalty program
- Support in resolving Customer grievances Attending Customer grievances within timelines
- **Customer satisfaction survey score**

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kannur, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- team leadership: 3 years (preferred)
- Retail sales: 3 years (preferred)
- retail apparel and fashion: 3 years (preferred)