Collection Executive

Muthoot Microfin Ltd is Looking for Energetic and Passionate Relationship Officers for Vadakkenchery and Chelakkara, Kerala Location.

Relationship Officers should do morning report from the centre on collection days before 8:00 AM.
- On days of no collection demand Relationship Officers should conduct market surveys and Area surveys accurately to enrol new members conducting Formation Meeting & Know exactly the quality of life of the members in each area.
- Eligible Members should be given a detailed meeting
- After a successful Meeting Highmark process the proofs required for the loans & membership should be collected ensuring all proofs are self-attested
- The Relationship Officers should maintain a good relationship with the loan members and their nominees throughout the tenure & should always help them in case of enquiries regarding our Company and loan products.
- When Members are ready for GRT the information must be submitted to Branch Manager
- After the loan is disbursed to the members, the Relationship Officers shall inform all the members about the date of first collection & meeting day after the approval of Branch Manager.
- The cash received from the field must be handover to the Accounts/branch on the same day after getting verified by Branch Manager.
- Relationship Officers should ensure all centres are having Centre Meeting Register (CMR)
- Demand sheets must be filed on daily basis after getting signed by BM & Accounts / branch CRE.
- Daily Collection Report should be submitted to the Branch Manager. It is also their responsibility to keep the ID card.
- It is the responsibility of the Relationship Officers to file Daily Demand Sheets
- It is the responsibility of the RO to properly forward the loan documents to the branch & custody of it.

Experience in Sales/ Collection of MFI/ Group Loan, (Freshers can also apply)
- Qualification

Plus Two/ Diploma

Two Wheeler with Valid License is Mandatory

**Salary**: From ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person