Sales Representative
20 hours ago
A B2C Sales Representative is responsible for selling products or services directly to individual consumers, which includes generating leads, engaging with potential customers, presenting products, and closing sales. Key duties involve managing the sales pipeline, maintaining customer relationships, achieving sales targets, and collaborating with other departments like marketing. Essential skills include strong communication, persuasion, negotiation, and customer service. Key responsibilities
- **Customer engagement**: Presenting product/service benefits and features to potential customers to persuade them to purchase.
- **Sales management**: Handling the entire sales process from initial contact to closing the deal and ensuring customer satisfaction afterward.
- **Sales pipeline management**: Tracking customer interactions, updating sales records in a CRM system, and providing reports on sales activities.
- **Relationship building**: Maintaining strong relationships with existing customers to encourage repeat business and loyalty.
- **Achieving targets**: Meeting or exceeding monthly and quarterly sales goals and revenue targets.
- **Collaboration**: Working with marketing and other teams to develop and implement sales strategies.
Qualifications and skills
- **Experience**: Previous experience in sales, particularly in B2C or inside sales, is often required.
- **Education**: A degree in a related field like business, marketing, or communications is often preferred.
- **Technical skills**: Proficiency in CRM software (like Salesforce or HubSpot), Microsoft Office, and sales reporting tools.
- **Soft skills**: Exceptional communication, persuasion, and negotiation skills are vital.
- **Other skills**: Strong interpersonal skills, problem-solving abilities, and adaptability are also critical.
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- Sales Executive-B2CKeka
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**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Leave encashment
Work Location: In person
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