Course Coordinator

2 weeks ago

Ernakulam, India T M Consultancy Full time

We are hiring

Job Position: Course Coordinator

Location: Ernakulam

**Key Responsibilities**:

- Provide first point of contact for enrolled students and course tutors
- Provide admin support for students and tutors on cohort-based programmes
- Monitor awarding body websites and update their learning platforms as required
- Check course-related online forums on a regular basis and respond/post information as required
- Manage parent enquiries and provide support for parents of under-18 learners
- Support their tutors and manage expectations of the tutor role
- Manage and update the Parent Portal, ensuring current, accurate and relevant information is available at all times
- Work with schools and other sponsors, ensuring they receive accurate reporting, and that there is good student engagement and tutor interaction
- Build post-enrolment relationships with named contacts at schools and other sponsor organisations
- Contribute to business development in relation to home education and sponsors
- Provide admin support for the existing Schools Service, running reports and keeping in touch with school contacts

**Key Requirements**:

- Excellent communication and presentation skills - both written and verbal
- Good analytical skills - able to understand and present data
- Proactive approach and also a team player
- Excellent attention to detail and willingness to check own work and the work of others
- Good time management
- IT literate and willing to learn new systems
- Experience of working in a customer service and/or administration role is essential
- Experience of working in education especially teaching support and/or assessment would be very useful
- SEN or other related qualifications desirable but not essential

**Benefits**:

- 23 days annual holiday plus bank holidays (plus 4 days Xmas shutdown)
- Healthcare
- Group life scheme
- Employee discount on College courses as well as other training and development opportunities

**Salary**: ₹10,453.10 - ₹26,126.26 per month

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ernakulam, Kerala (required)

Ability to Relocate:

- Ernakulam, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 89214 33270

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