Restaurant Captain

**Job Summary**:
The Restaurant Captain is responsible for supervising the restaurant floor, coordinating the service team, and ensuring a high level of guest satisfaction. The role involves taking orders, ensuring timely service, and leading the service staff to deliver a smooth dining experience.

**Key Responsibilities**:

- Greet and welcome guests in a courteous and professional manner
- Assign tables and manage reservations/waitlists
- Take orders accurately and relay them to kitchen and bar staff
- Supervise and support waiters and stewards during service
- Ensure all food and beverages are served as per standard operating procedures
- Handle guest queries, requests, and complaints efficiently
- Check table settings, cleanliness, and overall restaurant ambiance
- Ensure team members follow grooming and service standards
- Train and guide new service staff as required
- Monitor inventory of service equipment and coordinate with relevant departments
- Ensure billing and payment processes are handled smoothly

**Skills and Qualifications**:

- Minimum 2-4 years of experience in restaurant or hotel service
- Excellent communication and interpersonal skills
- Good knowledge of food and beverage service standards
- Leadership qualities and team management skills
- Ability to multitask and work under pressure
- Proficiency in using POS systems
- High level of personal grooming and hygiene

**Physical Requirements**:

- Ability to stand and walk for long hours
- Able to carry trays, plates, and other service equipment
- Flexible to work in shifts, weekends, and holidays

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person