Customer Service Executive

1 day ago


Bengaluru Karnataka, India Enlabs Technology Full time

Role and Responsibility - Customer Service Executive
- Inbound calling for customer service.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive

communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.

**Job Types**: Full-time, Permanent

Pay: ₹33,000.00 - ₹45,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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