Telecaller

2 days ago


Patna Bihar, India Opticon Technology Training & Placement Pvt. Ltd. Full time

**Key Responsibilities**:

- Make outbound calls to potential customers and explain EV products and offers.
- Handle inbound inquiries and provide accurate product details.
- Generate leads and schedule showroom visits/test drives for the sales team.
- Maintain customer database and update call records in CRM/software.
- Follow up with leads regularly until conversion.
- Achieve daily/weekly/monthly calling and lead generation targets.
- Coordinate with Sales Executives to ensure smooth customer handover.
- Provide excellent customer service and resolve queries promptly.
- Share feedback from customers with management for process improvement.

**Required Skills**:

- Strong verbal communication and persuasive abilities
- Data entry speed and accuracy
- Multitasking and time management
- Problem-solving attitude and customer focus

**Qualifications**:

- Minimum: Bachelor's degree or diploma in any stream
- Prior telecalling or data entry experience (preferred)
- Excellent communication skills in [local language, Hindi & English].
- Good convincing and negotiation ability.
- Typing skills (usually 25-35 WPM or higher)

**Job Types**: Full-time, Permanent

Pay: From ₹12,000.00 per month

**Benefits**:

- Health insurance

**Education**:

- Bachelor's (required)

**Experience**:

- Computer basics: 2 years (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person


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