Cce (Customer Care Executive)

5 hours ago

Lajpat Nagar Delhi Delhi, India ESTAR ONLINE TRADING PRIVATE LIMITED Full time

We bring you an excellent opportunity to work for a blended process. We are hiring for a CCE profile where your job will require interacting with customers in different ways.

Responsibilities and Duties

Resolve customer complaints via Call.

Responding promptly to customer inquiries.

Making sure that customer's Issues are attended and all of their concerns are resolved timely.

Playing an active role building the reputation of the company

Provide problem-solving skills to existing clients by ensuring excellent service provided to clients.

Qualification and requirements

Undergraduate/Graduate in any discipline

Proven customer Care and team handling experience

Excellent communication & written, collaboration, and problem-solving skills

**Benefits**:
Professional development

Immense learning opportunity

A role which is going to be full of challenges

**Salary**: ₹12,787.00 - ₹17,899.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Dwarka, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

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