Supervisor, Media Quality Control

19 hours ago

Hyderabad Telangana, India Warner Bros. Discovery Full time

**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._**

**Who We Are**

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

**Your New Role**:
The Supervisor of Global Media Operations will oversee the daily Global Media operation, ensuring that proper standards and outputs are met. The Supervisor will also be responsible for establishing and implementing requirements with neighboring departments (clients, external & internal partners).

**Your Role Accountabilities**:
Operation
- Provide technical hands-on support to ensure acquisitions complete successfully
- Monitor and guide successful technical quality control in the Global and Local supply chains, utilizing auto-QC and automation where possible
- Document and guide the unified Global QC process across all regions, reducing local differences where possible
- Prioritize and ensure success on departmental processes related to Global QC, and workflow triage.
- Partner with internal teams to document workflows and create SOPs.
- Perform other duties, as assigned.

Leadership
- Supervise direct reports which will include the following:

- Communicating and delegating operational priorities.
- Actively prioritizing operational workload and staff work assignments.
- Coordinating and approving time off requests.
- Conducting staff meetings.
- Meeting with staff one on one regularly to discuss performance.
- Encouraging open feedback from direct reports to contribute to operational efficiency.
- Ensuring shift coverage.
- Training new staff.

**Qualifications & Experiences**:

- Fluent in English
- 5+ years of experience in a Media Operation quality control and/or duplication environment, or within a post-production facility.
- Proven supervisory experience with at least 1 year in a role overseeing teams, projects, and/or operations.
- Quick problem solver, team player, good time management skills
- Excellent oral and written communication skills
- Great organizational and interpersonal skills
- Must demonstrate knowledge of technical media concepts - video, audio, composite, component and digital.
- Familiarity with equipment and techniques used in Media quality control and encoding processes and evaluations.
- This position is considered an essential position that supports 24/7 operations.

**Not Required but preferred experience**:

- Strong leadership and supervisory skills, comfort with teaching and instruction.
- Mult-lingual
- Experience with Non-linear editing software

**How We Get Things Done**

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