Credit Controller

1 week ago

Hyderabad, India Ideagen Full time

Ideagen India is seeking a highly motivated and skilled Credit Controller to join our newly established shared service finance team in India.

**Responsibilities**:

- Monitor customer accounts and follow up on overdue payments.
- Maintain accurate records of customer payment history.
- Liaise with sales teams to resolve customer payment issues and escalate issues where appropriate.
- Send regular statements of account to customers.
- Manage the collection process for overdue accounts using the dunning module where required.
- Prepare and distribute monthly credit control reports to management / appropriate sales team members.
- Recommend systems and process improvements to the Team Leader to become more effective.
- Provide support to the finance team as required.

**Skills and Experience**:

- Demonstrable experience in credit control or a related field
- Strong knowledge of credit control processes
- Excellent communication, negotiation skills and customer manner.
- Ability to work independently and as part of a team.
- Experience using NetSuite accounting software (Preferable) and strong use of excel.

**Personal Attributes**:

- Attention to detail.
- Analytical and problem-solving skills
- Results-oriented
- Customer-focused
- Ability to manage multiple tasks and priorities.
- Strong interpersonal skills

**Behaviours**:

- Adventurous - Drive, Planning & Execution
- Ambitious - Flexibility & Resilience, Savvy Thinking
- Community - Collaboration, Communication

**Who are Ideagen?**

If you have ever flown in a plane, been in hospital, or even given blood, there is a good chance we've helped keep you safe. For nearly a quarter of a century, we have been providing software solutions to thousands of customers such as the UK NHS, Virgin, PwC, Emirates, Heineken and even Harvard University. We are not a large faceless corporation, but we are not a fly-by-night dot com company either. With more than 1150 employees in multiple locations across the UK, USA, Dubai, Malaysia, and Bulgaria - not including our global Partner Network - we're one of the most exciting and fastest growing software companies in the world.

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