Guest Relation Associate

2 days ago

Lucknow, India PVR Cinemas Full time

PVR Hiring
We are looking for suitable profiles for position of Guest Relations Associate/ Guest service Associate.

Qualification - Hospitality / Hotel Management Only.
Experience - 0-6 month
Location - Lucknow

**Immediate Joiners are welcome**

Job roles and responsibilities:
1. To effectively operate the software system VISTA generating revenue.
2. Handling customer queries regarding film content, rating, show times and also delight each and every customer by giving best service.
3.Responsible for handling the telephone system assisting patron queries, tele
- sales and ticket deliveries, by reducing call time.
4.Ensure revenue maximization and correct handling of the food and beverage.
5. Will ensure revenue maximization and correct handling of the food and beverage by following: Cross Selling, Up selling, Merchandising, Seat Service.
6.Ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.
7.Responsible for handling Box Office and Concessions independently.
8.Should be customer oriented, ability to multi task.
9.High Speed of response, complete transactions at a minimum time resulting into improved customer service and better sales.

Pay: Up to ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (required)

Work Location: In person

**Speak with the employer**
+91 8799420595

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