Pay & Time Product, Associate

**JOB DESCRIPTION**

**Job Summary**

As an Associate in Pay & Time Product Team, you will be responsible to work with your lead on managing new releases and enhancements. Understanding the day to day issues faced by the operations and servicing team, provide solution to the issues, test and approve those fixes.

**Job responsibilities**
- Configure, test and validate new data elements or changes to existing data elements
- Partner with Operations to successfully complete issue analysis and define requirements
- Partner with Workforce Technology on the validation of Jira Stories
- Work successfully in an Agile environment by maintaining Jira stories, and effectively communicating issues and blockers on active stories.
- Assist with end to end regression testing for Payroll and Time modules for monthly and quarterly releases
- Assist Workforce Technology with Oracle Service Requests and provide requested information to ensure timely resolution of any payroll impacting issues.

**Required qualifications, capabilities, and skills**
- Experience with Oracle HCM Pay and Time or similar software
- Experience partnering with vendors on problem resolution and service requests
- Good judgement and decision making skills
- Strong written and verbal communication skills
- Ability to collaborate in an Agile team oriented environment across teams and vendors
- Exceptional analytical skills (ex. root cause analysis)
- Problem solving, problem identification and reasoning skills

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.