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Claims Handler
2 weeks ago
Hi,Hiring, for Claim Settlement Manager for **Delhi **Location. Please find the job details as below:
**Job Profile**: Claim Settlement Manager
**Experience** :1 years
**Location ** ; Delhi
**Salary Budget ** : upto 3.0 lac
**Key responsibilities and accountabilities**
- Claims Management and Investigation
- Manage and oversee the full lifecycle of transportation claims, including freight damage, loss, delays, and vehicle accidents.
- Investigate claims by gathering and reviewing documentation such as shipping records, accident reports, bills of lading, and driver statements.
- Collaborate with claims adjusters, logistics teams, and insurance companies to assess the validity of claims and determine liability.
- Verify the accuracy of claims by cross-checking with transport logs, GPS data, inspection reports, and incident reports.
- Ensure all supporting documentation is collected, including photos, police reports (for accidents), repair estimates, and witness statements.
- Negotiate settlement amounts with clients for fair and timely resolutions.
- Approve claims settlements within authorized limits or escalate cases to higher management for final approval.
- Build strong relationships with insurance brokers, logistics partners, and clients to ensure smooth claims processing.
- Coordinate with the finance team to ensure payments are made promptly to claimants and that all settlements are accounted for in company records.
- Provide excellent customer service by handling disputes professionally and resolving issues in a timely manner.
- Address complex or high-value claims, ensuring clients are satisfied with the resolution process.
**Qualifications & Skills**
- Bachelor’s degree in transportation management, logistics, insurance,
- Experience in claims management or insurance industries.
- Knowledge of transport regulations, freight logistics, and insurance practices.
- Strong negotiation and conflict resolution skills.
- Excellent problem-solving abilities to assess and resolve complex claims.
- Ability to manage multiple claims simultaneously in a high-pressure environment.
**Regards,**
komal (HR Team Cocentrus)
Pay: ₹20,000.00 - ₹35,000.00 per month
Schedule:
- Morning shift
Application Question(s):
- Logistic Industry
**Education**:
- Bachelor's (required)
**Experience**:
- Damage Claims: 1 year (required)
**Location**:
- Delhi, Delhi (preferred)
Work Location: In person
**Speak with the employer**
+91 9479715871
